How are the ordered products delivered?

We ship from Italy to most International destinations, using Postal Service Certified Mail (standard service). Shipping requires signature upon delivery.

Standard Service: € 9,75 ALL EXPENSES INCLUDED

Standard Service takes approximately 1-2 weeks to most locations depending on the country. The delivery time with standard shipping option is NOT guaranteed. It is merely computed based on the average delivery time of majority of orders shipped through standard mail. Although we make every effort to ship all orders within 1-5 business days, their delivery is beyond our control and it entirely depends on the postal service. Therefore some orders may take much longer to arrive.

Please notice Certified Mail does not provide tracking service during transit. You will only receive delivery or attempted delivery information.

To ensure your order arrives on time for the special occasions, we highly recommend you place your order as early as possible.

How is the payment done?

By credit card through the secure server of Banca Sella (no sensible data will be transmitted to us).

How long does it take to receive the ordered products?

All orders will be shipped after credit card approval and order processing. This process may take 1 to 5 business days at which time the order will be posted.

The delivery time depends on the post office service from the country where it is done, but we send the parcel within 5 working days from the order.

For large, corporate or special purchases the lead time will be arranged with the customer before placing an order.

For inquiries about your shipment, about the transport or about the products, do not hesitate to call us at: 00 39 0541 86 30 13 or write an e-mail to

See also our Privacy policy